Monday 21 November 2011

You will not believe this

It is Monday. Perhaps this is just a Monday thing, but I need to get mailsort marks on to large window envelopes. We were concerned that the heat from the copier would melt the plastic window on to the roller so we phoned technical support.

After a lot of talking back and forth the answer was that it would damage the machine, but we should remove the plastic from all 4252 envelopes, print the mark and then stick the plastic back in. So much for technical advice. R could not help laughing about this. The guy was being serious. He had no clue about how impractical that would be. The next time you require technical support, just remember, not everyone has a practical appoach to things.

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